Clinic case file · Diagnose and frame problems
Choose evidence for the decision
Use the supplied case evidence to make one artifact. Review it against the criteria and identify the evidence that could change your decision.
01 / Case evidence
The situation
Fictional scenario
The clinic also records patients who begin check-in and later complete it with reception staff.
Evidence and constraints
- Fictional log detail: appointment-service receipts usually arrive within three seconds.
- Fictional operations detail: the staff queue can refresh up to 90 seconds later.
- Fictional service data: reception tracks requests for check-in help by day, with a free-text note for each request.
Choose one question about this channel switch and pair it with two evidence sources. State what each source can establish and what you would examine next.
Produce: A question-to-evidence matrix with source, expected signal, limitation, and decision consequence.
02 / Make and review
Your artifact
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03 / Self-review
Check your judgment
Specific standard: The plan connects a practical decision to multiple complementary sources and states the limits of each.
- The decision appears before the method choices.
- Each source answers a named question.
- The plan distinguishes system timing from patient interpretation.
Next step
Use your review to guide a revision. Compare your artifact with the specific standard above, inspect the worked example and guided feedback, then test your assumptions in the actual setting.
Use the evidence you named in your revision note to decide whether to keep, change, or discard your approach.