Independent case · Diagnose and frame problems

Choose evidence for the question

Apply the method in a new context. Review your own artifact against the criteria and decide what evidence would change it.

Before you beginNeed the method or a worked example? Open the full lesson.

01 / New context

The situation

Fictional scenario

A voice assistant's help command is used rarely. The team assumes people do not need help.

Write a research plan that separates discoverability, need, recognition failure, and alternative help-seeking. Explain what logs, observation, and interviews can each establish.

Produce: A decision-question-to-evidence matrix with limitations.

02 / Make and review

Your artifact

Draft or outline your response

Your writing is stored only in this browser if you save it. Copy it to keep a separate version.

03 / Self-review

Check your judgment

Specific standard: Each method is tied to a question, measurement validity is checked, and the learner avoids turning absence of use into absence of need.

Review questionsWhich statements are observations, and which are hypotheses?Did you consider at least one competing cause and a check that could distinguish it?Does the problem statement avoid prescribing a solution before the cause is known?

What would you improve, and what evidence could change your answer?

Choose evidence for the question

The situation

Your artifact

Check your judgment

Next step

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