Independent case · Design and apply
Design the journey, not a single screen
Apply the method in a new context. Review your own artifact against the criteria and decide what evidence would change it.
01 / New context
The situation
Fictional scenario
A worker books a shared electric vehicle through mobile, then unlocks it with a physical terminal.
Map the journey from selection to return, including failed unlock, low battery, and handoff to support. Identify the information that must travel between app and terminal.
Produce: A journey and task-flow diagram with at least one recovery branch and ownership notes.
02 / Make and review
Your artifact
Your writing is stored only in this browser if you save it. Copy it to keep a separate version.
03 / Self-review
Check your judgment
Specific standard: The map includes cross-channel handoffs, honest state transitions, and a recovery route tied to the worker's goal.
Next step
Your review is a prompt for revision, not an automatic grade. Compare your artifact with the specific standard above, inspect the worked example and guided feedback, then test your assumptions in the actual setting.
Use the evidence you named in your revision note to decide whether to keep, change, or discard your approach.