Clinic case file · Design and apply
Compare credible design approaches
Use the supplied case evidence to make one artifact. Review it against the criteria and identify the evidence that could change your decision.
01 / Case evidence
The situation
Fictional scenario
The clinic considers adding a printed ticket as another confirmation route.
Evidence and constraints
- Fictional service detail: a receipt is available after the appointment service accepts check-in.
- Fictional setting: the kiosk is shared and stands beside a waiting line.
- Fictional operations detail: reception can look up an appointment code during queue delay.
Add the ticket to the alternatives table. Evaluate accuracy, reach, privacy, operational work, and one condition that would make it useful.
Produce: A three-option comparison table and a provisional recommendation tied to the criteria.
02 / Make and review
Your artifact
Your writing is stored only in this browser if you save it. Copy it to keep a separate version.
03 / Self-review
Check your judgment
Specific standard: The recommendation follows stated criteria and names evidence that could change it.
- At least two options support the patient goal.
- Each option has a benefit, cost, and assumption.
- The recommendation cites the service evidence and access needs.
Next step
Use your review to guide a revision. Compare your artifact with the specific standard above, inspect the worked example and guided feedback, then test your assumptions in the actual setting.
Use the evidence you named in your revision note to decide whether to keep, change, or discard your approach.