product-example 1 linked patterns checked
Salesforce Einstein Next Best Action component
Documents Einstein Next Best Action as context-sensitive suggested offers and actions on Lightning pages using strategies and business rules.
Read with a purpose
What this source can teach
Use this source to inspect a concrete implementation and the decisions visible in its context.
- Start with the original. Open the source and find the guidance or example relevant to your task.
- Trace the connection. Use the claim notes below to see how this site applies the source to specific patterns.
- Check the setting. Compare the source's platform, people, and constraints with your own decision.
Pattern Decisions This Source Supports
| Pattern | Supported decision | Required contract | Claim note |
|---|---|---|---|
| Recommended next action | Choose recommended next action when the system proposes a concrete action that is immediately relevant to the current work object and user role. | Accepting or reviewing the recommendation opens the proposed action with context preserved and does not silently commit high-impact changes. | Salesforce documents context-sensitive suggested offers and actions through Einstein Next Best Action. |
Comparisons supported by this source
- Recommended next action vs recommendations vs task list vs review queue
Salesforce documents context-sensitive suggested offers and actions through Einstein Next Best Action.
Evidence Role
This source is treated as product-example evidence. Its value comes from the specific claims and setting described above.
Publisher: Salesforce Help. Last checked: .