product-example 1 linked patterns checked
Microsoft Dynamics 365 View smart assist suggestions
Documents smart assist cards in the productivity pane with recommendations such as knowledge articles, similar cases, and next-best steps during customer interactions.
Read with a purpose
What this source can teach
Use this source to inspect a concrete implementation and the decisions visible in its context.
- Start with the original. Open the source and find the guidance or example relevant to your task.
- Trace the connection. Use the claim notes below to see how this site applies the source to specific patterns.
- Check the setting. Compare the source's platform, people, and constraints with your own decision.
Pattern Decisions This Source Supports
| Pattern | Supported decision | Required contract | Claim note |
|---|---|---|---|
| Recommended next action | Choose recommended next action when the system proposes a concrete action that is immediately relevant to the current work object and user role. | Accepting or reviewing the recommendation opens the proposed action with context preserved and does not silently commit high-impact changes. | Microsoft documents suggestion cards in the productivity pane during customer conversations. |
Comparisons supported by this source
- Recommended next action vs recommendations vs task list vs review queue
Microsoft documents smart assist suggestion cards in the productivity pane during customer interactions.
Evidence Role
This source is treated as product-example evidence. Its value comes from the specific claims and setting described above.
Publisher: Microsoft Learn. Last checked: .