ux-research 1 linked patterns checked
NN/g: Onboarding Tutorials vs. Contextual Help
Documents risks of interruptive tutorials, low memorability, and weak task-performance outcomes, and contrasts front-loaded tutorials with contextual help that users can activate when needed.
Pattern Decisions This Source Supports
| Pattern | Supported decision | Required contract | Claim note |
|---|---|---|---|
| Onboarding | Choose onboarding when users need a first-run or new-feature path to understand value, configure essentials, or complete the first meaningful action. | The flow states its user benefit before asking for setup information. | NN/g documents tutorial interruption and memory risks, supporting contextual help as an alternative. |
Evidence Role
This source is treated as ux-research evidence. Use it to validate the decision rules above, not as a visual style reference.
Publisher: Nielsen Norman Group. Last checked: .