ux-research 1 linked patterns checked
NN/g: Onboarding Tutorials vs. Contextual Help
Documents risks of interruptive tutorials, low memorability, and weak task-performance outcomes, and contrasts front-loaded tutorials with contextual help that users can activate when needed.
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Pattern Decisions This Source Supports
| Pattern | Supported decision | Required contract | Claim note |
|---|---|---|---|
| Onboarding | Choose onboarding when users need a first-run or new-feature path to understand value, configure essentials, or complete the first meaningful action. | The flow states its user benefit before asking for setup information. | NN/g documents tutorial interruption and memory risks, supporting contextual help as an alternative. |
Evidence Role
This source is treated as ux-research evidence. Its value comes from the specific claims and setting described above.
Publisher: Nielsen Norman Group. Last checked: .