service-manual checked

NHS digital service manual Confirmation page

Documents confirmation pages at the end of a transactional journey, including a green panel, next-step timing, optional reference number, submitted-detail summary, feedback, related links, reference-number explanation, and research on avoiding too many competing components.

Open source

Pattern Decisions This Source Supports

Pattern Supported decision Required contract Claim note
Confirmation page Choose confirmation page when the transaction is finished and the user needs endpoint proof plus what happens next. The page appears only after the final action succeeds according to the authoritative system of record. NHS supports a green panel, next-step details, optional reference numbers, submitted detail summaries, feedback links, and restraint to avoid overwhelming users.
Toast-only success for completed transaction Flag this anti-pattern when a committed or high-consequence transaction is confirmed only by a disappearing toast. The completed transaction remains provable after the toast expires. Supports confirmation page structure for completed bookings, submitted details, next steps, optional references, and restrained endpoint content.

Evidence Role

This source is treated as service-manual evidence. Use it to validate the decision rules above, not as a visual style reference.

Publisher: NHS digital service manual. Last checked: .