NHS digital service manual Confirmation page
Documents confirmation pages at the end of a transactional journey, including a green panel, next-step timing, optional reference number, submitted-detail summary, feedback, related links, reference-number explanation, and research on avoiding too many competing components.
What this source can teach
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Pattern Decisions This Source Supports
| Pattern | Supported decision | Required contract | Claim note |
|---|---|---|---|
| Confirmation page | Choose confirmation page when the transaction is finished and the user needs endpoint proof plus what happens next. | The page appears only after the final action succeeds according to the authoritative system of record. | NHS supports a green panel, next-step details, optional reference numbers, submitted detail summaries, feedback links, and restraint to avoid overwhelming users. |
| Toast-only success for completed transaction | Flag this anti-pattern when a committed or high-consequence transaction is confirmed only by a disappearing toast. | The completed transaction remains provable after the toast expires. | Supports confirmation page structure for completed bookings, submitted details, next steps, optional references, and restrained endpoint content. |
Comparisons supported by this source
- Confirmation page vs success confirmation vs review before submit vs notification banner
Supports a green completion panel, next-step timing, optional reference number, submitted-detail summaries, and restraint to avoid overwhelming users.
- Toast-only success for completed transaction vs confirmation page vs success confirmation vs toast notification
Supports booking-complete confirmation with green panel, detail summary, next steps, and restrained endpoint content.
Evidence Role
This source is treated as service-manual evidence. Its value comes from the specific claims and setting described above.
Publisher: NHS digital service manual. Last checked: .