product-example 1 linked patterns checked
Microsoft Learn: Use Copilot to summarize conversations
Documents conversation summaries that provide context, relay steps taken to solve the issue, can be generated for chat and voice conversations, and are generated during consultation, transfer, or conversation end depending on configuration.
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Pattern Decisions This Source Supports
| Pattern | Supported decision | Required contract | Claim note |
|---|---|---|---|
| Handoff summary | Choose handoff summary when the user's task is to take over work or continue a conversation, case, incident, ticket, patient, workflow, or agent session from someone or something else. | A handoff summary is tied to a named source object and transfer event, not an orphan note. | Microsoft documents conversation summaries that provide context and relay steps taken during support conversations. |
Evidence Role
This source is treated as product-example evidence. Its value comes from the specific claims and setting described above.
Publisher: Microsoft Learn. Last checked: .