ICO: Right to erasure
Documents the right to erasure, non-absolute applicability, one-month response expectations, recipient notification, backup-system handling, and circumstances where erasure may not apply because of legal obligations or other exemptions.
What this source can teach
Use this source to study a complete public-service task and the guidance that supports its implementation.
- Start with the original. Open the source and find the guidance or example relevant to your task.
- Trace the connection. Use the claim notes below to see how this site applies the source to specific patterns.
- Check the setting. Compare the source's platform, people, and constraints with your own decision.
Pattern Decisions This Source Supports
| Pattern | Supported decision | Required contract | Claim note |
|---|---|---|---|
| Delete account | Choose delete account when the user's goal is account-level closure and associated data deletion or erasure request. | The product provides a direct, discoverable account deletion path when users can create an account. | Supports erasure request timing, non-absolute rights, recipient notification, backup handling, and legal exceptions. |
| Hidden destructive account deletion | Flag this anti-pattern when users can create an account but cannot find a direct account deletion or erasure request path from account settings, app settings, or the required public web resource. | Users can reach account deletion from account settings or an equivalent account-control route without needing exact support-search terms. | Supports erasure request timing, non-absolute rights, recipient notification, backup handling, and legal exceptions. |
Comparisons supported by this source
- Delete account vs destructive action confirmation vs typed confirmation vs data export vs settings management vs restore from trash
Supports erasure request handling, non-absolute rights, response timing, recipient notification, backup handling, and legal exceptions.
- Hidden destructive account deletion vs delete account vs destructive action confirmation vs typed confirmation vs data export vs privacy settings
Supports erasure request timing, non-absolute erasure, recipient notification, backup handling, and legal exceptions.
Evidence Role
This source is treated as service-manual evidence. Its value comes from the specific claims and setting described above.
Publisher: Information Commissioner's Office. Last checked: .