service-manual checked
ICO: Right to erasure
Documents the right to erasure, non-absolute applicability, one-month response expectations, recipient notification, backup-system handling, and circumstances where erasure may not apply because of legal obligations or other exemptions.
Pattern Decisions This Source Supports
| Pattern | Supported decision | Required contract | Claim note |
|---|---|---|---|
| Delete account | Choose delete account when the user's goal is account-level closure and associated data deletion or erasure request. | The product provides a direct, discoverable account deletion path when users can create an account. | Supports erasure request timing, non-absolute rights, recipient notification, backup handling, and legal exceptions. |
| Hidden destructive account deletion | Flag this anti-pattern when users can create an account but cannot find a direct account deletion or erasure request path from account settings, app settings, or the required public web resource. | Users can reach account deletion from account settings or an equivalent account-control route without needing exact support-search terms. | Supports erasure request timing, non-absolute rights, recipient notification, backup handling, and legal exceptions. |
Evidence Role
This source is treated as service-manual evidence. Use it to validate the decision rules above, not as a visual style reference.
Publisher: Information Commissioner's Office. Last checked: .