service-manual checked
GOV.UK Start using a service pattern
Documents service start points with just enough information to understand the service, action-specific start button text, sign-in or resume routes, costs, time, needed documents, alternative access routes, and guidance for simple start pages versus multipart-guide start points.
Pattern Decisions This Source Supports
| Pattern | Supported decision | Required contract | Claim note |
|---|---|---|---|
| Start page | Choose a start page when one named service or transaction needs a focused entry point before the first question, form, booking, payment, or authenticated step. | The primary start action moves users into the first service step and does not jump to unrelated marketing, category browsing, or account dashboards. | GOV.UK defines how public service start points should give enough context, start action text, resume routes, required information, and alternative access. |
Evidence Role
This source is treated as service-manual evidence. Use it to validate the decision rules above, not as a visual style reference.
Publisher: GOV.UK Design System. Last checked: .