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service-manual 1 linked patterns checked

GOV.UK Start using a service pattern

Documents service start points with just enough information to understand the service, action-specific start button text, sign-in or resume routes, costs, time, needed documents, alternative access routes, and guidance for simple start pages versus multipart-guide start points.

Read with a purpose

What this source can teach

Use this source to study a complete public-service task and the guidance that supports its implementation.

  1. Start with the original. Open the source and find the guidance or example relevant to your task.
  2. Trace the connection. Use the claim notes below to see how this site applies the source to specific patterns.
  3. Check the setting. Compare the source's platform, people, and constraints with your own decision.

Pattern Decisions This Source Supports

Pattern Supported decision Required contract Claim note
Start page Choose a start page when one named service or transaction needs a focused entry point before the first question, form, booking, payment, or authenticated step. The primary start action moves users into the first service step and does not jump to unrelated marketing, category browsing, or account dashboards. GOV.UK defines how public service start points should give enough context, start action text, resume routes, required information, and alternative access.

Evidence Role

This source is treated as service-manual evidence. Its value comes from the specific claims and setting described above.

Publisher: GOV.UK Design System. Last checked: .

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