pattern-library checked
GOV.UK service unavailable pages
Documents service unavailable pages for planned closure, temporary or permanent unavailability, return time, saved answers, replacement service, and offline contact or support paths.
Pattern Decisions This Source Supports
| Pattern | Supported decision | Required contract | Claim note |
|---|---|---|---|
| Service unavailable page | Choose service unavailable page when the user cannot proceed because the service entry point, transaction, or route is closed or server-side capacity is unavailable. | The page replaces the affected service route until the service can safely handle requests again. | GOV.UK documents service unavailable page copy for planned closure, return time, saved answers, permanent closure, replacement service, and support contact. |
Evidence Role
This source is treated as pattern-library evidence. Use it to validate the decision rules above, not as a visual style reference.
Publisher: GOV.UK Design System. Last checked: .