service-manual 1 linked patterns checked
GOV.UK Service Manual measuring user satisfaction
Documents collecting service feedback at different stages, linking in-service feedback from the footer and alpha or beta banner, asking open-ended improvement questions, and measuring satisfaction through alpha, beta, and live.
Read with a purpose
What this source can teach
Use this source to study a complete public-service task and the guidance that supports its implementation.
- Start with the original. Open the source and find the guidance or example relevant to your task.
- Trace the connection. Use the claim notes below to see how this site applies the source to specific patterns.
- Check the setting. Compare the source's platform, people, and constraints with your own decision.
Pattern Decisions This Source Supports
| Pattern | Supported decision | Required contract | Claim note |
|---|---|---|---|
| Phase / beta banner | Choose phase / beta banner when the whole service is in alpha, private beta, or public beta and users need a service-wide maturity signal. | The phase banner appears consistently across all pages in the service while the phase applies. | GOV.UK Service Manual documents in-service feedback links from alpha or beta banners and phase-specific user satisfaction measurement. |
Comparisons supported by this source
- Phase / beta banner vs banner vs notification banner vs site alert
GOV.UK Service Manual documents linking in-service feedback from alpha or beta banners and collecting feedback through service phases.
Evidence Role
This source is treated as service-manual evidence. Its value comes from the specific claims and setting described above.
Publisher: GOV.UK Service Manual. Last checked: .