service-manual checked
GOV.UK Service Manual measuring user satisfaction
Documents collecting service feedback at different stages, linking in-service feedback from the footer and alpha or beta banner, asking open-ended improvement questions, and measuring satisfaction through alpha, beta, and live.
Pattern Decisions This Source Supports
| Pattern | Supported decision | Required contract | Claim note |
|---|---|---|---|
| Phase / beta banner | Choose phase / beta banner when the whole service is in alpha, private beta, or public beta and users need a service-wide maturity signal. | The phase banner appears consistently across all pages in the service while the phase applies. | GOV.UK Service Manual documents in-service feedback links from alpha or beta banners and phase-specific user satisfaction measurement. |
Evidence Role
This source is treated as service-manual evidence. Use it to validate the decision rules above, not as a visual style reference.
Publisher: GOV.UK Service Manual. Last checked: .