service-manual 1 linked patterns checked
GOV.UK Create accounts pattern
Documents when to provide accounts, when not to create them, reducing account barriers, allowing users to use as much of a service as possible before account creation, clear language, simple journeys, separation from sign in, avoiding repeated information, avoiding distracting links, avoiding CAPTCHAs, and not using National Insurance numbers for verification.
Read with a purpose
What this source can teach
Use this source to study a complete public-service task and the guidance that supports its implementation.
- Start with the original. Open the source and find the guidance or example relevant to your task.
- Trace the connection. Use the claim notes below to see how this site applies the source to specific patterns.
- Check the setting. Compare the source's platform, people, and constraints with your own decision.
Pattern Decisions This Source Supports
| Pattern | Supported decision | Required contract | Claim note |
|---|---|---|---|
| Account creation | Choose account creation when a persistent account is required for repeated access, saved data, account management, security, authorization, legal accountability, or returning to drafts. | The flow states why the account is needed before asking for credentials. | GOV.UK supports account creation only when users need regular access or updates, simple journeys, clear language, sign-in separation, and avoiding repeated information and CAPTCHAs. |
Evidence Role
This source is treated as service-manual evidence. Its value comes from the specific claims and setting described above.
Publisher: GOV.UK Design System. Last checked: .