ux-research 1 linked patterns checked

DWP Design System research: File upload

Research identifies upload journey considerations: set expectations early, make uploads understandable, give users control over added files, provide timely feedback, reduce barriers, support mobile and edge cases, and make the upload versus submit distinction clear.

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Pattern Decisions This Source Supports

Pattern Supported decision Required contract Claim note
File upload Choose file upload when the original file itself is needed, not just information from the file. Activating the choose-file button opens the platform file picker and returns focus to the invoking control or selected file summary afterward. DWP research supports expectation setting, upload understandability, user control, timely feedback, mobile edge cases, and upload-versus-submit clarity.

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Evidence Role

This source is treated as ux-research evidence. Its value comes from the specific claims and setting described above.

Publisher: Department for Work and Pensions. Last checked: .

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