ux-research checked
DWP Design System research: File upload
Research identifies upload journey considerations: set expectations early, make uploads understandable, give users control over added files, provide timely feedback, reduce barriers, support mobile and edge cases, and make the upload versus submit distinction clear.
Pattern Decisions This Source Supports
| Pattern | Supported decision | Required contract | Claim note |
|---|---|---|---|
| File upload | Choose file upload when the original file itself is needed, not just information from the file. | Activating the choose-file button opens the platform file picker and returns focus to the invoking control or selected file summary afterward. | DWP research supports expectation setting, upload understandability, user control, timely feedback, mobile edge cases, and upload-versus-submit clarity. |
Evidence Role
This source is treated as ux-research evidence. Use it to validate the decision rules above, not as a visual style reference.
Publisher: Department for Work and Pensions. Last checked: .