Clinic case file · Practice professionally

Explain a design decision clearly

Use the supplied case evidence to make one artifact. Review it against the criteria and identify the evidence that could change your decision.

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01 / Case evidence

The situation

Fictional scenario

Four weeks after launch, reception logs show fewer status questions during the morning and a similar number during evening sessions.

Evidence and constraints

  • Fictional current evidence: Mira asks reception after reading Done; receipt and queue timestamps show a delay.
  • Fictional prototype evidence: two of six patients treated a delayed state as completed check-in before the revision.
  • Fictional release plan: kiosk copy changes now; queue integration follows later.
  • Fictional follow-up: morning status questions fall after launch; evening questions remain similar.

Add this result to the decision record as a follow-up. State one evening-session question and the next owner action.

Produce: A one-page decision record with linked evidence, alternatives, recommendation, owners, and review trigger.

02 / Make and review

Your artifact

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03 / Self-review

Check your judgment

Specific standard: A colleague can follow the chain from patient evidence to choice and see the condition for revisiting it.

  • The problem and evidence appear before the recommendation.
  • Alternatives receive a fair account.
  • An owner and observable review trigger close the record.
Review questions

Saved items