ux-research checked

GOV.UK task list iteration research

Documents research-driven task list changes including status tags no longer using uppercase text, whole-row clickable tasks, hint text, button-like status confusion, and drawing more attention to tasks needing action.

Open source

Pattern Decisions This Source Supports

Pattern Supported decision Required contract Claim note
Complete multiple tasks Choose complete multiple tasks when users need a saved progress hub for several meaningful task sections in a transaction. Selecting a task row opens that task and returns users to the same hub with updated status after save, skip, or completion. GOV.UK research supports whole-row clickable tasks, hint text, status tags that do not look like buttons, and less visual weight for completed tasks.
Task list Choose task list when the interface needs row-level task names, links, hint text, and status labels for a known set of service tasks. A startable task row opens the represented task; the status label is not a separate primary command. GOV.UK research supports whole-row clickable tasks, hint text, non-uppercase status tags, avoiding button-like statuses, and lower emphasis for completed rows.

Evidence Role

This source is treated as ux-research evidence. Use it to validate the decision rules above, not as a visual style reference.

Publisher: Design in government. Last checked: .